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FAQ
We're Here to Help!
Fill out the form with any questions or concerns you may have and we'll get back to you as soon as possible. Thank you for choosing Julia's Healing Jewels!
Contact Our Support Team
At Julia's Healing Jewels, you're not just a customer – you're part of our family.
As the business owner, I'm personally committed to providing you with the best support possible.
Whether you have questions, need advice, or encounter any issues, I'm here to assist you every step of the way.
Your satisfaction is my top priority, and I'm dedicated to making your experience with us seamless and enjoyable. Reach out to me directly, and let's make your journey with Julia's Healing Jewels exceptional.
Location
Visit Us in Person!
We would love to meet you in person! Come visit us at any of our convenient locations listed below.
Oak Street, Manchester, M4 5JD
Every second Sunday of the month
11-5pm
FAQ
Frequently Asked Questions
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Do you offer information about the properties of the crystals used in your jewellery?Yes, we provide detailed information about the properties and meanings of the crystals used in our jewellery. Each piece comes with an information card or description, allowing you to learn more about the energetic qualities of your crystals.
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How do I choose the right crystal jewellery for me?Choosing the right crystal jewellery involves considering your intentions, goals, and personal preferences. You can select crystals based on their properties and meanings or simply choose ones that resonate with you intuitively.
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Are your crystals ethically sourced?Yes, we are committed to sourcing our crystals ethically and responsibly, ensuring that they are obtained in ways that respect both the environment and the communities involved in their production. We prioritize working with reputable suppliers who share our values.
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What are the benefits of wearing crystal jewellery?Crystal jewellery can offer various benefits, including energy balancing, emotional support, and spiritual alignment. Each crystal has unique properties that can help enhance different aspects of your life.
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What is the significance of handmade jewellery?Handmade jewellery is crafted with care and attention to detail, ensuring each piece is unique and imbued with the artisan's energy and intention. By choosing handmade jewellery, you're supporting skilled artisans and investing in one-of-a-kind creations.
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Do you offer custom or personalised jewellery designs?Yes, we offer custom and personalized jewellery designs to cater to your specific preferences and needs. Whether you're looking for a unique piece for yourself or a meaningful gift for a loved one, we can work together to create a bespoke design that resonates with you.
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How can I incorporate crystal jewellery into my daily life?You can incorporate crystal jewellery into your daily life by wearing it regularly, placing it in your home or workspace, or using it during meditation and spiritual practices. Experiment with different ways to interact with your crystals and see what resonates with you.
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How should I care for my crystal jewellery?To maintain the beauty and energy of your crystal jewellery, it's important to handle it with care and avoid exposure to harsh chemicals or extreme temperatures. You can cleanse and recharge your crystals regularly using methods such as sunlight, moonlight, or cleansing rituals.
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What is your shipping and return policy?We offer worldwide shipping with fast and reliable delivery options. Our return policy allows for exchanges or refunds within a specified timeframe, ensuring customer satisfaction.
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Do you offer wholesale or bulk purchasing options?Yes, we offer wholesale and bulk purchasing options for retailers, boutiques, and other businesses. Contact us for more information about our wholesale pricing and terms.
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Do you offer resizing or repairs for jewellery?Yes, we offer resizing and repair services for our jewellery to ensure a perfect fit and longevity. Contact us for more information about our repair and resizing policies.
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How do I determine my ring size for online purchases?We provide a ring size guide on our website to help you determine your size accurately. Alternatively, you can visit a local jeweller for professional sizing assistance.
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What materials are used in your jewellery?Our jewellery is crafted using high-quality materials, including Sterling Silver, gold-filled, or hypoallergenic metals, alongside genuine gemstones and crystals.
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How can I stay updated on new product releases and promotions?You can subscribe to our newsletter or follow us on social media to stay updated on new product releases, promotions, and exclusive offers. Don't miss out on exciting updates and deals!
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Can I request a gift wrapping service for my purchase?Yes, we offer gift wrapping services to add a special touch to your purchase. Simply select the gift wrapping option during checkout, and your order will be beautifully wrapped and ready for gifting.
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Do you offer gift cards or vouchers?Yes, we offer gift cards or vouchers that make the perfect gift for any occasion. Give the gift of choice with our customizable gift cards, available in various denominations.
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